Platform guides & how-to articles
Step-by-step guides to help you get the most out of every RealEstateApp module — from your first login to advanced automation workflows.
New to RealEstateApp? Start here.
These guides walk you through the essential setup steps to get your platform fully operational — usually within a single working day.
Setting up your first property
Learn how to create a project, add a property, configure unit types, and set occupancy rules. Covers commercial and residential setup differences.
Read guide →Importing your portfolio
Migrate your existing units, tenants, and contracts from spreadsheets or another system. Includes the CSV template, field mapping guide, and common import errors to avoid.
Read guide →Creating your first lease contract
Walk through the full contract creation flow — selecting a unit, adding the tenant, setting payment terms, generating the document, and sending for UAE Pass e-signature.
Read guide →Setting up Direct Debit mandates
Configure your bank integration, capture mandates from tenants at signing, and set the automated collection schedule. Covers mandate types, retry logic, and failure notifications.
Read guide →Configuring user roles
Set up your team with the right access. Understand the built-in roles (Admin, Manager, Agent, Finance, Maintenance), create custom roles, and apply property-level permissions.
Read guide →Running your first Ejari registration
End-to-end walkthrough of submitting an Ejari registration from within RealEstateApp — including required document checklist, common RERA rejection reasons, and how to handle certificate retrieval.
Read guide →Go further with advanced workflows
Once your platform is set up, these guides help you unlock automation, reporting, and operational efficiency across your full team.
Managing bulk renewals
Learn how to use the Renewals module to identify upcoming expirations, send renewal offers in bulk, negotiate rent adjustments in line with RERA index, and re-register on Ejari.
Read guide →Configuring approval workflows
Set up multi-step approval chains for contracts, discounts, maintenance spend above threshold, and lease terminations. Includes delegation rules and escalation timeouts.
Read guide →Using the mobile app for inspections
Run move-in, move-out, and periodic inspections from the iOS/Android app. Capture photos against each room checklist item, add notes, and generate signed inspection reports on-site.
Read guide →Generating financial reports
Build income statements, collection reports, aging receivables, and custom exports. Configure scheduled report delivery to management and owners, and set up owner portal access.
Read guide →Legal proceedings module walkthrough
Understand when and how to escalate an overdue tenant account to the legal proceedings module. Covers case creation, document attachment, court date tracking, and case closure workflows.
Read guide →Setting up automated notifications
Configure the notification engine to automatically send SMS, email, and in-app alerts for payment reminders, contract expiry warnings, maintenance updates, and Ejari status changes.
Read guide →Can't find what you need?
Our support team is based in Dubai and available during UAE business hours. We typically respond within 2 hours for platform questions.